Encbazaar.com (“we”, “us”, or “Encbazaar”) is committed to customer satisfaction. We understand that sometimes you may need to return or request a refund for an item you purchased. This policy outlines the conditions under which you can return an item and receive a refund.
Conditions for Return and Refund
You can return an item within 14 days of receiving it.
The item must be unused, in original packaging, and with all tags attached.
Items damaged in transit or due to manufacturing defects will be refunded in full.
Items that are not returned in accordance with this policy may not be eligible for a full refund.
Types of Refunds
If you return an item due to change of mind or incorrect selection, you will receive a refund for the purchase price of the item, minus any return shipping costs.
If you return a damaged item or an item with a manufacturing defect, you will receive a full refund, including any return shipping costs.
How to Return an Item
Contact our customer service team at team@encbazaar.com or Via Whatsapp at +971 54 435 2479 to initiate a return.
We will provide you with a return shipping label (if applicable) and instructions on how to return the item.
Once we receive the returned item and verify that it meets the conditions for return, we will process your refund within 7 business days.
Exceptions
This policy does not apply to items that are specifically marked as non-returnable.
Contact Us
Contact us at info@encbazaar.com for questions related to refunds and returns.
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